AppearMe Help

 

Below you can find a list of frequently asked questions. Browse through categories to find the answers to your questions. Otherwise, feel free to call us (888) 900-3080 or send us an email to [email protected], and we will get back to you as soon as possible!

 

General

What is AppearMe?

AppearMe is an all-in-one and easy-to-use legal application available nationwide. It works on a real-time and on-demand basis helping attorneys and law firms to find litigation support within 60 seconds. It enables you to submit and accept appearance, deposition, and freelance requests using the same account. Also, AppearMe allows you to refer entire cases to fellow attorneys without a processing fee!

Visit the directory to learn how it works and find expert witnesses and litigation support specialists to support your case.

If you are interested in AppearMe for Consumers, please visit our website for consumers at https://www.appearme.com/find-a-lawyer/.

How does AppearMe work?

The attorney of record posts a request, and an attorney accepts it in less than 60 seconds. Once an attorney accepts your request, you will immediately be notified and will have access to their information (license number, phone number, email address, etc.). If you are looking for a freelance lawyer to complete an assignment, you will have the chance to review the profiles of several attorneys who applied for the job and choose the one that best matches your needs.

In case you need to contact them, along with phone and email, AppearMe provides a built-in messaging feature to stay in touch and securely communicate in real-time.

To learn more, please visit the ”How it works” page.

How can I sign up for AppearMe?

To sign up, you should visit https://app.appearme.com/#/signup or download the FREE mobile application from the App Store/Google Play. It takes 2-3 minutes to fill in all required fields: your full name, your bar license and user type, phone number, email. Legal professionals also must enter a brief bio and mention their practice areas. Our team will review the provided information to make sure your license is active and in good standing with no disciplinary history. Once verified, you will be able to submit and accept requests and enjoy all the outstanding features and services that AppearMe offers!

If we sign you up: If you do not have time to sign up, we would love to sign up for you to save you time. Once we sign you up, all you need to do is check your email to verify your account and to set up a password. If you don’t find the email in your inbox, please check the “Spam” folder.

New: Add the second license to your account to be able to accept and submit requests in two different states!

Does AppearMe offer free services?

A free directory by AppearMe allows attorneys and law firms to find expert witnesses and litigation support specialists nationwide. AppearMe also enables its users to refer their entire case to other attorneys without processing fees.

The attorney taking on the referred case needs to sign a retainer with the client and agree on a payment method (whether it is hourly, flat fee, or contingency,)

Can I sync with the calendar?

Our application helps you to stay organized and sync AppearMe with your favorite calendar whether it is Google, iCal, Yahoo or Outlook. A simple click on a button lets you easily export your information to the calendar app of your choice.

Is AppearMe free?

AppearMe web & mobile(App Store, Google Play) application is free to use! We only take commissions (AppearMe charges the attorney to record a set fee depending on the appearance and its type.)

How do you choose attorneys for the AppearMe network?

We screen and verify all attorneys who want to join our nationwide network to make sure they are licensed, in good standing with their State Bar, the court system, or related licensing entity for that state. Moreover, to continuously provide accurate information about each attorney, we re-screen their license status regularly. The date of the most recent screening is in each attorney’s profile. Every time you are “matched” with an attorney, we recommend that you conduct your due diligence and check on his or her license status.

What do I do if I have more questions?

We encourage you to contact our support team heroes if you have any questions or require more information. Our 24/7 customer support team would love to answer all your questions and provide help with any issue related to AppearMe.

Call us at (888) 900-3080 or send an email to [email protected].

Will I get a referral fee?

We encourage you to invite your fellow attorneys to join our nationwide network. We will reward you with $40 for each sign up to the platform.

For Attorneys of Record

What type of requests can I submit?

AppearMe enables you to submit appearance, deposition, and freelance requests using a single AppearMe account.

How quickly will an attorney get back to me?

We value your time and want to help you stay more productive. Once you submit your request, an attorney registered in our network will respond to it within 60 seconds.

However, take into account the geographical location of the courthouse and a type of hearing when pricing your appearances. We suggest choosing our recommended prices to maximize the chances of a legal professional accepting your request.

What if I don't like the first attorney who I was matched with?

First of all, we sincerely apologize for the inconvenience. We strive to create and maintain an innovative and sophisticated application to provide quality service for each experience and to meet your expectations. If you don’t like the first attorney our algorithm matched you with, you don’t have to work with that attorney. With AppearMe, you can find another attorney who best suits you by re-submitting your request. 

When do I get charged?

The hiring attorney gets charged after submitting a request. In the unlikely event of having an issue with AppearMe that we cannot resolve, or your request is not accepted or canceled, we will provide a full refund.

How do I get notified that the assignment is completed?

You will receive a push notification and an email as soon as the hired professional marks your request closed and submits a summary.

When a court reporter submits the original transcript and electronic copy and marks the assignment closed, you will receive a notification and an email. The assignment is considered closed from that moment on.

Also, after logging in, you can check the status of all the tasks in the “History” section from the menu.

Can I cancel my request?

We encourage you not to cancel any requests, especially when you have already been matched with an attorney or court reporter. However, in the event of an emergency, you can cancel the submitted request without being charged a cancellation fee anytime before 5 PM the day before the submitted request date.

For Appearance, Deposition Attorneys and Freelance Attorneys

Do I have to call or visit the attorney of record?

You don’t have to visit the attorney of record. The profiles of attorneys registered in our network include all the information you need. In case of additional questions, you can message the hiring attorney through the messaging system on our application, send him/her an email, or talk on the phone.

How do I get notified about the new request?

You will receive an email and a push notification(If you are using the AppearMe mobile app(App Store or Google Play) for every new request/job announcement in real-time. We encourage attorneys to react fast since the first responding attorney gets the job.

Freelance attorneys: The hiring attorney will be able to review the profiles of several freelance attorneys and select the one who best matches the requirements.

When I get paid?

Appearance attorneys/Deposition attorneys will get paid right after submitting a brief report. The request will be considered completed when you click on the “Close & Report” button and submit a summary of the appearance.

Freelance attorneys get paid if the attorney of record is content and the task is completed.

Your payment will be deposited into your account within 1-3 business days.

How long does it take to receive my overtime payment?

Please do not forget to request overtime payment while submitting your report/ transcript/ assignment.

Receiving overtime payment depends on:

(a) getting approval from the attorney of record;

(b) how well supported and documented your request is.

The bank transfer time can take from 2 to 5 business days.

For Case Referrals

Does AppearMe charge a processing fee for case referrals?

AppearMe provides the most simple and sophisticated platform to refer your case to a fellow attorney without a processing fee. However, the attorney taking on the referred case needs to sign a retainer with the client and agree on a payment method (whether it is hourly, flat fee, or contingency).

Will I get a referral fee?

Referring a case is free with AppearMe, we charge no processing fee. Negotiations regarding the referred case and referral fees are done between 2 parties.

Note – Referral fees are to be honored and paid in accordance with each state’s Bar rules and regulations.

Can I review the profiles of attorneys?

After submitting your referral case, you will be able to screen the profile of more than several attorneys who respond to your request. This pre-screening option allows you to select an attorney who meets the criteria.

For Law Firms

Can I accept requests or refer cases using my law firm account?

Only individual attorneys can accept requests using their personal accounts. You can use your law firm account to refer cases or submit and manage the requests you have submitted on behalf of your member attorney.

What if my law firm attorney already has an AppearMe account?

If your law firm attorney already has a personal account with AppearMe, you can link his/her profile to the law firm account. The attorney will preserve all rights with AppearMe as an individual attorney.