Welcome to the AppearMe Help Center

AppearMe Help

Below you can find a list of frequently asked questions. Browse through categories to find the answers to your questions. Otherwise, feel free to call us (888) 900-3080 or send us an email to support@appearme.com, and we will get back to you as soon as possible!

General

What is AppearMe?

AppearMe is a real-time and on-demand mobile and web application that enables attorneys to submit and accept appearance and deposition requests, various freelance assignments, as well as interpreting and court reporting requests within 60 seconds by using a single account. Also, AppearMe allows you to refer entire cases to other attorneys without a processing fee!

AppearMe provides you access to the steadily growing nationwide network of sole practitioners and law firms. We want to make sure that all attorneys of our network have a great experience using our platform by providing all the possible features to make their lives easier. 

If you are interested in AppearMe for Consumers, please visit our website for consumers at https://www.appearme.com/find-a-lawyer/.

 

How does AppearMe work?

The hiring attorney posts a request, and a legal professional accepts the request in less than 60 seconds. The moment you submit a request our advanced algorithm selects attorneys based on their rating, location, and preferences. This means that the chances are very high you will get matched with an attorney who meets your requirements. After an attorney accepts your request, you will immediately be notified and will have access to their information (license number, phone number, email address, etc.).

If you are looking for a freelance lawyer to complete an assignment, as a hiring attorney you will have the chance to review profiles of selected attorneys who applied for the job and choose the one who best matches the requirements. 

In case you need to contact them, along with phone and email, AppearMe provides a built-in messaging feature to stay in touch and securely communicate in real-time. 

 

How do I sign up and join AppearMe?

To join AppearMe, you should visit https://app.appearme.com/#/signup to register or download our FREE mobile app from the App Store/Google Play. It takes 2-3 minutes to fill in the required fields: your full name, your bar license and user type, phone number, email. Attorney users will be prompted to enter a brief bio and mention their main practice areas. Our team will review the provided information to make sure your license is active and in good standing with no disciplinary history. Once verified, you will be able to submit/accept requests anywhere at any time and enjoy all the outstanding features that AppearMe offers! 

If we sign you up: If you do not have time to sign up, we would love to sign up for you to save you time. Please just check your email to verify your account and to set up a password. If you don’t find the email in your inbox, please check the “Spam” folder.

New: Add the second license to your account and you’ll be able to accept and submit requests in 2 different states!

 

Can I get free legal services on AppearMe?

AppearMe provides a helpful platform to refer your entire case to other attorneys without a processing fee.

The attorney taking on the referred case needs to sign a retainer with the client and agree on a payment method (whether it is hourly, flat fee or contingency)

 

Can I sync with the calendar?

Our application helps you to stay organized and sync AppearMe with your favorite calendar whether it is Google, iCal, Yahoo or Outlook. A simple click on a button lets you easily export your information to the calendar app of your choice.

 

Is AppearMe free to use?

We are always delighted to announce that the AppearMe mobile(App Store, Google Play) and web application is free to download, and always will be! We only take commissions. AppearMe charges the hiring attorney a set fee depending on the appearance and its type.

What do I do if I have more questions?

We encourage you to contact our support team heroes if you have any questions or require more information. Our 24/7 customer support team would love to answer all your questions and provide help with any issue related to AppearMe. 

Call us at (888) 900-3080 or send an email to support@appearme.com.

 

How do you choose attorneys for the AppearMe network?

Our team works hard to maintain our nationwide network of attorneys with vast experience and expertise. We screen all attorneys who sign up to make sure they are licensed, in good standing with their State Bar, the court system or related licensing entity for that state, and that they have no record of discipline against them. Moreover, in an effort to continuously provide accurate information about each attorney, we re-screen their license status regularly. The date of the most recent screening is in each attorney’s profile. Every time you are “matched” with an attorney, we recommend that you conduct your own due diligence and check on his or her license status.

Will I get a referral fee?

We encourage you to invite your fellow attorneys to join our nationwide network. We will reward you with $40 for each sign up to the platform.

 

For Hiring Attorneys

What types of requests can I submit?

AppearMe provides the most innovative and efficient platform with all-featured services that enables you to submit appearances, depositions, freelance assignments, interpreting, and court reporting requests through a single account. In addition, you can refer entire cases to your fellow attorneys without a processing fee.

 

How quickly will a legal professional get back to me?

We value your time and want to help you stay more efficient. Once you submit your request, a legal professional registered in our network will respond to it within minutes. 

However, take into account the geographical location of the courthouse and the type of hearing when pricing your appearances. We suggest choosing our recommended prices to maximize the chances of a legal professional accepting your request.

What if I don't like the first attorney who I was matched with?

First of all, we sincerely apologize for the inconvenience. We strive to create and maintain an innovative and sophisticated application to provide quality service for each experience and to meet your expectations. If you don’t like the first attorney our algorithm matched you with, you don’t have to work with that attorney. With AppearMe, you can find another attorney who best suits you by re-submitting your request. 

When do I get charged?

The hiring attorney gets charged after submitting a request. In the unlikely event of having an issue with AppearMe that we cannot resolve, or your request is not accepted or canceled, we will provide a full refund.

How do I get notified that the assignment is completed?

You will receive a push notification and an email as soon as the hired professional marks your request closed and submits a summary.

When a court reporter submits the original transcript and electronic copy and marks the assignment closed, you will receive a notification and an email. The assignment is considered closed from that moment on.

Also, after logging in, you can check the status of all the tasks in the “History” section from the menu.

 

Can I cancel my request?

We encourage you not to cancel any requests, especially when you have already been matched with an attorney or court reporter. However, in the event of an emergency, you can cancel the submitted request without being charged a cancellation fee anytime before 5 PM the day before the submitted request date.

 

For Appearance and Deposition Attorneys, Court Reporters, Interpreters and Freelance Attorneys

Do I have to call or visit the hiring attorney?

You don’t have to visit the hiring attorney. AppearMe is designed to provide the fastest, most innovative, and efficient solutions. We offer a platform that helps you make your work with other legal professionals less time consuming through a 100% automated tool. The hiring attorney profiles include all the information you need. In case of additional questions, you can message the hiring attorney through our built-in messaging system, send him/her an email, or talk on the phone.

How do I get notified about the new request?

If you are using the AppearMe mobile app(App Store or Google Play), you will receive a push notification for every new request/ job announcement on your mobile device in real-time. Along with push notifications, you will receive an email. You need to act fast and accept the job offer as the first attorney who claims for the offer will get the job. In the case of freelance legal professionals, the hiring attorney will review profiles of several attorneys and select the one who best matches the requirements.

When I get paid?

Appearance attorneys/Deposition attorneys/Interpreters will get paid right after submitting a brief report. The request will be considered completed when you click on the “Close & Report” button and submit a summary of the appearance.

Court reporters need to submit the original transcript and electronic copy and close the assignment. The amount minus the processing fee will be deposited into his/her account right after closing the assignment.

Freelance attorneys get paid if the hiring attorney is content and the task is completed.

 Your payment will be deposited into your account within 1-3 business days. 

 

How long does it take to receive my overtime payment?

Please do not forget to request overtime payment while submitting your report/ transcript/ assignment.

Receiving overtime payment depends on:

 (a) getting approval from the attorney of record;

 (b) how well supported and documented your request is. 

The bank transfer time can take from 2 to 5 business days.

 

For Case Referrals

Does AppearMe charge a processing fee for case referrals?

AppearMe provides the most simple and sophisticated platform to refer your case to a fellow attorney without a processing fee. However, the attorney taking on the referred case needs to sign a retainer with the client and agree on a payment method (whether it is hourly, flat fee, or contingency).

 

Will I get a referral fee?

Referring a case is free with AppearMe, we charge no processing fee. Negotiations regarding the referred case and referral fees are done between 2 parties.

Note – Referral fees are to be honored and paid in accordance with each state’s Bar rules and regulations.

 

Can I review the profiles of attorneys?

After submitting your referral case, you will be able to screen the profile of more than several attorneys who respond to your request. This pre-screening option allows you to select an attorney who meets the criteria.

 

For Law Firms

Can I accept requests or refer cases using my law firm account?

Only individual attorneys can accept requests using their personal accounts. You can use your law firm account to refer cases or submit and manage the requests you have submitted on behalf of your member attorney.

 

What if my law firm attorney already has an AppearMe account?

If your law firm attorney already has a personal account with AppearMe, you can link his/her profile to the law firm account. The attorney will preserve all rights with AppearMe as an individual attorney.